Shipping Policy

Our Delivery Policy

At KΛZE, we are committed to delivering your orders quickly, reliably, and with tracking.

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1. Delivery Areas

We currently deliver to Belgium, France, Luxembourg, and Switzerland.  
Other countries may be added soon.

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2. Delivery Times

Orders are prepared and shipped within 24 to 48 business hours.  
Once shipped, delivery usually takes:

  • 🇧🇪 Belgium: 1 to 3 business days
  • 🇫🇷 France: 1 to 3 business days
  • 🇱🇺 Luxembourg: 1 to 3 business days
  • 🇳🇱 Netherlands: 2 to 5 business days
  • 🇩🇪 Germany: 2 to 5 business days

Times may vary during busy periods (holidays, sales, etc.) and depending on the carrier, over which we have no control.

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3. Order Tracking

As soon as your order ships, you will receive an email with a tracking link to follow your package in real time.  
You can also check your order status directly on our website.

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4. Delivery Fees

Fees are calculated automatically at checkout based on the destination and delivery method selected.

Free delivery may be offered during special promotions.

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5. Failed or Delayed Delivery

If your package appears stuck or delayed, contact us at info@kaze-wallet.com with your order number.  
We will work with the carrier or internally to resolve the issue.

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6. Incorrect Address

Please carefully verify your address before confirming.  
KΛZE cannot be held responsible for losses due to input errors.

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📩 Contact: info@kaze-wallet.com