Shipping Policy
Our Delivery Policy
At KΛZE, we are committed to delivering your orders quickly, reliably, and with tracking.
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1. Delivery Areas
We currently deliver to Belgium, France, Luxembourg, and Switzerland. Â
Other countries may be added soon.
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2. Delivery Times
Orders are prepared and shipped within 24 to 48 business hours. Â
Once shipped, delivery usually takes:
- 🇧🇪 Belgium: 1 to 3 business days
- 🇫🇷 France: 1 to 3 business days
- 🇱🇺 Luxembourg: 1 to 3 business days
- 🇳🇱 Netherlands: 2 to 5 business days
- 🇩🇪 Germany: 2 to 5 business days
Times may vary during busy periods (holidays, sales, etc.) and depending on the carrier, over which we have no control.
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3. Order Tracking
As soon as your order ships, you will receive an email with a tracking link to follow your package in real time. Â
You can also check your order status directly on our website.
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4. Delivery Fees
Fees are calculated automatically at checkout based on the destination and delivery method selected.
Free delivery may be offered during special promotions.
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5. Failed or Delayed Delivery
If your package appears stuck or delayed, contact us at info@kaze-wallet.com with your order number. Â
We will work with the carrier or internally to resolve the issue.
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6. Incorrect Address
Please carefully verify your address before confirming. Â
KΛZE cannot be held responsible for losses due to input errors.
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📩 Contact: info@kaze-wallet.com